Delivery Policy

The goods you order will be delivered to the address you give when you place your order.

If delivery cannot be made to your address, Bee Crafty will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

Every reasonable effort will be made to deliver the goods as soon as possible after your order has been accepted. Dates specified by Bee Crafty for delivery of the goods are intended to be an estimate. Bee Crafty will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Although Bee Crafty strives to post your order ASAP, please allow 20 working days from the date of despatch, if your order has not arrived please contact Bee Crafty where claims will be made to Royal Mail, as the recipient you will need to sign a document of non-receipt from Bee Crafty and also a claim form from Royal Mail. Once these have been processed by Royal Mail your order will either be resent or refunded.